Your information
Privacy and cookies policy
Last updated 12 November 2026
Who we are
DCRO Construction Ltd ("we", "us") runs this website and is the data controller for the personal information collected through it. This policy explains what we collect, why, and the choices you have.
If you have any question about this policy or your information, email [email protected] or call 07783 536958.
What we collect
When you send an enquiry through the contact form we collect what you enter:
- your name and email address
- your phone number and project postcode, if you give them
- the service and approximate budget you choose, if any
- what you tell us about your project
If you phone or email us directly, we keep the details you give us in the same way. We do not ask for, and ask you not to send, sensitive personal information through the website.
How we use it
We use your details to reply to your enquiry, prepare a quotation and, if you go ahead, carry out and manage the work. Our lawful basis is that this is necessary to take steps at your request before entering into a contract, and our legitimate interest in answering people who contact us.
We do not sell your information and we do not use it for marketing unless you have asked us to keep in touch.
Who we share it with
Your enquiry is stored on our website's server and emailed to our team. To do that we rely on a small number of service providers who process information on our behalf:
- our website hosting and maintenance providers
- our email delivery provider, which sends your enquiry to our inbox
- Cloudflare, which protects the website and delivers it quickly
- Google reCAPTCHA, which checks that the contact form is being sent by a person. Its use is subject to Google's Privacy Policy and Terms of Service
Some of these providers may process information outside the United Kingdom. Where they do, they are required to protect it with appropriate safeguards. We may also share information where the law requires us to.
How long we keep it
We keep enquiries for as long as we need them to deal with your request and any work that follows. If your enquiry does not lead to a project we delete it once it is no longer needed. Where we carry out work for you, we keep the related records for as long as the law requires for tax, legal and insurance purposes.
Your rights
Under UK data protection law you can ask us to:
- give you a copy of the information we hold about you
- correct anything that is wrong
- delete your information, or stop or limit how we use it
- send your information to you or another organisation in a portable form
To use any of these rights, contact us using the details above. We will reply within one month. If you are unhappy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
Cookies are small files a website stores in your browser. This site uses the following.
Essential cookies
These are needed for the site and the contact form to work and to keep them secure, so they do not need your consent.
- dcro-construction-session and XSRF-TOKEN: keep your visit secure and protect the contact form from forged submissions. They expire after 120 minutes.
- Cloudflare security cookies: may be set to tell genuine visitors from automated traffic.
- _GRECAPTCHA: set by Google reCAPTCHA on the contact page to protect the form from spam.
Analytics cookies
With your permission we use Google Analytics to understand how visitors use the site, such as which pages are read most. It is loaded through Google Tag Manager. These cookies are only set if you choose "Accept analytics".
- _ga and _ga_*: tell one visitor from another and keep track of a visit. They last up to two years.
You can change your mind at any time.
You can also block or delete cookies in your browser settings. Blocking essential cookies will stop the contact form from working.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed.